Refund Policy

Refund Policy

Items may be returned within 30 days of delivery. We will pay for return shipping except for large or heavy items.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You'll also need the receipt or proof of purchase.

We do not issue shipping labels for returns (because we cannot issue shipping labels). Please send the item back to us by mail or other means after requesting a return. We will refund the return shipping fee along with the item's price upon receipt of the item.

You can always contact us for any return questions at shilvarin721@gol.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.